Frequently Asked Questions
The following questions/answers apply to a normal camp season and many may not apply for the 2020 summer. Questions that are starred (*) do still apply to 2020.
*Q: How do I register my child for Camp Phoenix?
A: Registration is digital and can be completed through the Google Form on our Office/Registration page. You should receive a confirmation email once you have submitted the form, which will confirm enrollment.
Q: How do I know that my child's spot at camp is secure?
A: For the 2020 camp year, there will be open enrollment. You can register anytime and as long as you receive the confirmation email through Google, your child is registered. In order to secure their spot for the week, payment must be made by Monday of the registered week.
Q: Can I register my child for a few days a week?
A: Yes! We have daily rates as well. When you fill out the registration form, just indicate the weeks you believe your child will be attending. You do not need to identify specific days.
Q: What if I need to make changes to the weeks my child will be in attendance?
A: If your child will not be attending on a specified week or if you need to make a change to your registration, please notify Jen in the office prior to these dates. You can email at email@example.com.
Q: What are the fees and how do I make payment?
A: Registration is $20 per child and the weekly rate is $140 for the first child and $100 for any other children. We also have options for day rates, which are $50/day for the first child and $40/day for any other children. Payment can be made during camp hours. (Checks should all be made payable to Camp Phoenix and should be submitted by Monday of the week in attendance.) We do not accept credit cards. *Please note that there will be no refunds or credits given starting in 2019 because of the fact that we staff based on confirmed payment/number of campers.*
Q: What time does the camp day start? What is the typical day consist of?
A: Click the following link to see an outline of our camp day: Typical Day Earliest drop off is 7:30am and latest pick up is 5:30pm.
Q: What should my child bring to camp? What should they leave at home?
A: See a list of what to bring/not to bring here: What to Bring
Q: What is the counselor to camper ratio?
A: There is generally 1 counselor for every 10 campers. All counselors are First Aid/CPR certified and have a BCI check.
Q: Are campers always with children of their own age?
A: Campers are with children of their own age during meeting times and lunch. When choosing activities, they may mix with campers in other flocks.
*Q: My child must take medication during the day. Can I send that with them?
A: If at all possible, please give children any medicine prior to coming to camp. If they do require medicine during the camp day, please see the office staff for a medication release form. You must fill this out and provide the office with the needed medication for your child. If not self-carrying, any epi-pens or anti-allergy medication can also be given to the camp office for storage.
Q: What is "Thursday Night Out"?
A: Thursday Night Out is a time when campers can stay until 9:30pm. Dinner is provided (generally pizza) and children participate in continued activities/special events. Each week is a different theme. Children must be registered by Thursday morning in order to participate. Registration forms will be posted weekly and can be found on the front page of our website. The cost is $15 for the first child and $10 for the second. Payment can be made separately for this or rolled into weekly payment.
Q: Is lunch provided?
A: Campers always have the option of bringing their own lunch but we do offer Subway as well as camp lunch options. Forms for this are located on the Home page of our website and should be completed prior to the camp day in order to ensure that a lunch will be provided. Lunch orders cannot be placed after 9:00am daily. Lunch must be paid for by the morning it is ordered for, otherwise, the lunch order will not be processed for that day.
Q: What happens when it rains or there if there is an ozone-alert day?
A: In light rain, we try to stay outdoors as much as possible. When the weather is more severe, we have access to the indoor gymnasium and cafeteria.
*Q: How often do campers apply sunscreen and bug spray?
A: Campers will be asked to apply sunscreen and bug spray at the start of the camp day and again multiple times throughout the day. Younger campers will be assisted by counselors in doing so.
Q: What if I need to pick my child up early from camp?
A: Any early dismissals must go through the office. If prior notification is possible, please inform the office staff of this.